Returns + Refunds Policy
Last Updated: August 16, 2026
We want you to be happy with your Cycle Breakers Club purchase. This policy explains when we accept returns, exchanges, and refund requests.
1. Return Window
Unless otherwise stated on the product page, you may request a return within 30 days of receiving your physical product.
To request a return, contact us at contact@cyclebreakersclub.com with:
- Your name
- Order number
- Item(s) you want to return
- Reason for the return
- Photographs, if the item is damaged or defective
2. Return Eligibility
To be eligible for a return, merchandise generally must be:
- Unworn
- Unused
- Unwashed
- In its original condition
- Returned with original packaging when reasonably possible
We reserve the right to deny returns that do not meet these requirements, except where applicable law provides otherwise.
3. Non-Returnable Items
Unless otherwise required by law, the following items may be non-returnable:
- Downloadable digital products
- Digital books or other digital content after access or download
- Personalized or customized products
- Gift cards
- Items specifically identified as final sale
- Products that cannot reasonably be resold for hygiene or safety reasons
Any final-sale or non-returnable item will be identified on the applicable product page when reasonably practicable.
4. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible.
Please provide your order number and photographs showing the issue.
We may, at our discretion and as required by applicable law:
- Replace the item
- Provide a refund
- Provide store credit
- Provide another appropriate remedy
You will not be required to pay return shipping for an item that we sent incorrectly or that was defective when received, subject to applicable law.
5. Return Shipping
Unless the item is defective, damaged, incorrect, or otherwise covered by applicable law, the customer is generally responsible for return shipping costs.
Original shipping charges are generally non-refundable unless required by law or unless the return results from our error.
6. Refunds
Once an eligible return is received and reviewed, we will notify you whether the refund has been approved.
Approved refunds will generally be issued to the original payment method.
Your bank or payment processor may require additional time to process the refund.
7. Exchanges
We may offer exchanges depending on product availability.
If an exchange is unavailable, we may offer a refund or store credit where appropriate.
8. Sale Items
Sale items may be subject to different return restrictions. Any applicable restrictions will be disclosed at the time of purchase.
9. Digital Products
Due to the nature of digital products, downloadable products, ebooks, courses, and similar digital content generally cannot be returned after access or download unless otherwise stated or required by law.
10. Services, Coaching, and Programs
If you purchase coaching, a workshop, membership, course, program, or other service from CBC, the applicable offer or enrollment terms may contain additional cancellation and refund provisions.
Where those terms conflict with this policy, the specific terms presented to you before purchase will control to the extent permitted by law.
11. Contact
Return and refund requests may be submitted to:
contact@cyclebreakersclub.com
Please include your order number in your request.